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Schmid’s Guarantee

We guarantee you’ll be completely satisfied with your purchase of Schmid’s Chocolates. If you aren’t – for any reason – simply return your order. We’ll send you a prompt refund or replacement, whichever you prefer.

Ship your chocolates to:

Returns Department
Schmid’s Chocolates
99 Avenida Del Mar
San Clemente, CA 92672

Be sure to include a letter specifically explaining your concern and indicate whether you’d like us to issue you a replacement or credit. Please include the shipping label from the outside of your package for identification purposes.

Shipping and Delivery

  • Shipping and Handling Costs Per Recipient Address
  • Number of Days to Ship UPS Ground
  • Delivery Options & Deadlines
  • Saturday Shipping Policy
  • Summer Shipping Policy
  • Holiday Ordering Deadlines
  • Special Handling
  • Restrictions

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